Privacy Policy

Last updated: 13 December, 2025

This Privacy Policy explains how Be The Other LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website or services. It also outlines your privacy rights and how the law protects you.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Company: Be The Other LTD
Address: 616 High Road Leyton, London E10 6EZ
Country: United Kingdom
Website:
www.betheother.com
Email:
hello@betheother.com

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

Usage Data

Collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers and operating system

This data helps us understand how our website is used and improve your experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember preferences

  • Analyse website traffic

  • Improve performance and user experience

You can manage or disable cookies via your browser settings. For more details, please see our Cookies Policy.

How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Deliver products and manage payments

  • Communicate about your order or account

  • Provide customer support

  • Send newsletters, style tips, and exclusive offers (only if you opt in)

  • Improve our website, products, and services

  • Comply with legal obligations

You can unsubscribe from marketing emails at any time via the link in our emails.

Sharing Your Information

We may share your data with trusted third parties such as:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and analytics providers

These providers only receive information necessary to perform their services and are required to protect your data.

We do not sell your personal information.

International Customers & Data Transfers

As an international brand, your data may be processed outside the UK or EU. When this happens, we ensure appropriate safeguards are in place to protect your information in line with UK GDPR standards.

Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil orders and services

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, email us at hello@betheother.com.

Security of Your Data

We take reasonable technical and organisational measures to protect your data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

hello@betheother.com
https://www.betheother.com/contactus